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Online Manual :: Recover your account

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Recover your account


If you are having trouble accessing your account due to a forgotten password or due to having not received your activation email, it's easy to fix. 

Clients

Reset your password : 

On the login page click on the "Recover a lost password" link or alternatively visit this link directly.  
On this page enter your email address to have a link and magic token sent to you which you can use to reset your password to whatever you require. 

Resend an activation email:

If you have not received your activation email and are not able to log into your account as a result, click on the "Resend Activation Email" link on the login page or visit the link directly.

Brokers and intermediaries

Reset your password

On the administration login page click on the link to "reset your password"  or visit the link directly. On this page you will enter your username or email address and an email will be sent to you with a link and unique token to reset your password.

 

Note:

For security purposes your password is not stored directly on the server so passwords cannot be sent via email after the account has been created. Resetting is therefore the only option should you forget.

If you want more information about creating an account, see here.


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CONTACT US

24/7 Call center 737
+260 977 770 302

We provide flexible, innovative and accessible insurance products to clients the world over.

Policy Issuer

Guardrisk Life International Limited
Ground Floor, Tower A, 1 CyberCity Ebene, Mauritius
Telephone+ 230 454 0030
Fax + 230 468 1733
www.guardrisk.co.za

Policy Management

Unilife Limited
18-20 Le Pollet
St Peter Port,
Guernsey,
GY1 1WH
Channel Islands
Telephone+44 203 196 7346

Premium Management

Unilifeglobal Limited
Bourbon Court, Nightingales Corner,
Little Chalfont, Buckinghamshire,
HP7 9QS,
United Kingdom

Policy Administration and Global Broker Support

Unilife
410 Athol Avenue (off Jan Smuts)
Burnside Island office park, Building 6, 1st Floor,
Craighall,
Johannesburg,
South Africa.

Group Life and Disability Underwriting Office

Holland House
4 Bury Street,
London EC3A 5AW
United Kingdom
Telephone:+44 2074 692570

ZAMBIA OFFICES

SES
Administration Office
Office 2 Sandy's creations
Kafue Road, Lusaka
tel: +260 977 770 302
+260 962 740 300
Email us